Book 1:

Health Communication and Persuasion in Dentistry


Communication skill is a key part of the dental armamentarium. Read about the elements and benefits of patient-centered care, the relationship between communication and evidence-based care, and both classic and new ideas about how to influence others.

Book 2:

Intercultural Communication in Dentistry


Cultural issues complicate communication, especially as the United States and the world diversify. Learn about cultures, including your own, and how cultural issues impact health interactions.

Book 3:

Verbal Communication in Dentistry


Improve verbal communication and learn: how the words that we use influence practice; how to work with low literate (half of U.S. residents) and limited English proficient (LEP) people and interpreters; about laws that mandate providing interpreters for LEP patients; and ideas for how to find and fund translation and interpretation. 

Book 4:

Nonverbal Communication in Dentistry


As much as 92% of emotional communication, and a large proportion of other communication, is nonverbal. Emotions run high in dentistry. What do we “say” to patients with our nonverbal messages, and what are they trying to “tell” us? 

Book 5:

Listening in Dentistry


The number one complaint of dental patients is that we don’t listen to them. Learn why patients who feel heard are happier and healthier, and how to be a better listener.  

Book 6:

Patient Interviewing in Dentistry


This book addresses the purposes of health interviews, and the skills needed to conduct them successfully, what patients want, cultural issues in interviewing, how to interview difficult people, and it also overviews motivational interviewing. 

Book 7:

Patient Education in Dentistry


Learn about theories of learning, motivation, and decision-making; cultural issues; patient education strategies; teaching patients how to search the internet; and how to minimize miscommunication.

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TONI S.ADAMS RDH, MA
Sonicare RDH 2009 Mentor of the Year
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THE DENTAL COMMUNICATION BRIEF BOOK SERIES










What people are saying about 
Health Communication and Persuasion in Dentistry

We can make an entire course in the BSDH program from these books. Toni Adams translates multilayered and complex concepts into understandable ideas that make sense. Her suggestions and ideas about what works are applicable for all healthcare providers. You can implement her suggestions right away.
     Winnie Furnari, RDH, BS, MS, FAADH, New York

A great writer!
     Dianne Glasscoe Watterson, RDH, MBA, Maryland

I could have gone on and on. These books are valuable tools for our profession. They could be required reading for all health providers.
     Elena Francisco, BSDH, RDHAP, California

Magnificent job!
     Susan Clark, RDH, MOT, California












What people are saying about 
Intercultural Communication in Dentistry

Bravo! I am blown away by your work. 
     Nancy Brohawn, RDH, Delaware

This book series showcases Toni’s expertise in culture, communication, and healthcare. She blends solid, current research with engaging stories to illustrate concepts that will certainly make all of us more effective and compassionate practitioners. 
     Heidi Emmerling Munoz, RDH, PhD, California

The best take-home message is, you can’t understand it until you study it. 
     Winnie Furnari, RDH, BS, MS, FAADH, New York

Enlightening, heartening, and needed. Thank you for writing this book.
     Millie Thaw, RDH, New York











What people are saying about 
Verbal Communication in Dentistry

Excellent read!
     Dianne Glasscoe Watterson, RDH, MBA, Maryland

The English language is a sneaky, little old–uh, our language reflects a complex web of double meanings and cultural influences. Few occupations understand the difficulties in communication better than healthcare workers. Verbal Communication in Dentistry lays out all of the pitfalls of communicating with patients, and this will save you from a whole dictionary’s worth of blunders. Toni Adams, on every page, weaves in intriguing anecdotes and interesting trivia. This book is downright entertaining.
     Mark Hartley, Editor, RDH Magazine, Oklahoma

Excellent! I could not put it down. This short book is full of resources and tips for clinical practice. I love the way Toni added her experiences. In spite of how much we think we know, we can see ourselves in her stories and can learn from her candor.
     Elena Francisco, BSDH, RDHAP, California

I could not stop reading!
     Susan Clark, RDH, MOT, California 











What people are saying about 
Nonverbal Communication in Dentistry

You are such a gifted writer. I thoroughly enjoyed reading this. It should be read by every single dental care professional! So much of what we do, and how we treat our patients, relies on our ability to read their nonverbal communication. I found myself nodding in agreement and recognition so many times. After 40 years in dentistry, I realize how much more I have to learn, and promise to pay more attention starting tomorrow!
     Colene House, RDH, North Carolina

What we consider to be universal gestures aren’t necessarily universal. I believed that a smile meant happiness and a thumbs-up meant “OK” to everyone. Toni Adams explains why they aren’t.
     Winnie Furnari, RDH, BS, MS, FAADH

There is so much information that we think that we know, but we don’t.
     Lory Laughter, RDH, BS













What people are saying about 
Listening in Dentistry

It’s about time we stop saying, “Listen to me,” and learn how to listen to patients. Toni Adams puts it all together with easy reading and easy-to-follow tips.
     Winnie Furnari, RDH, BS, MS, FAADH

The story of the four-year-old child was profound, and should remind us that each patient is an individual who has a story to tell, if only we will listen.
     Elena Francisco, BSDH, RDHAP, California

Another great one! This book left me repeating your mantra, Always Listen First. ALF will now be posted on the wall behind my patients. Mouth shut, ears open, I promise!
     Colene House, RDH, North Carolina
    














This book is in production. Estimated release – late 2016












This book is in production. Estimated release – late 2016





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